Privacy Policy
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.​
Your Privacy is
Important to Us!!
At PETTONE, we respect and are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, shop with us, or engage with our services.
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1. Information We Collect
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We may collect and process the following types of personal data:
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Personal Information: This includes your name, email address, billing and shipping address, and contact number when you place an order or create an account.
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Payment Information: We collect payment details (e.g., credit/debit card information) through secure third-party payment processors.
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Browsing Information: Data like IP addresses, browser type, pages visited, and device information may be collected for analytics and user experience improvement.
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Cookies: Our website uses cookies to enhance your shopping experience. You can manage cookie preferences through your browser settings.
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2. How We Use Your Information
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We use your personal information to:
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Process and deliver your orders.
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Provide customer support and respond to inquiries.
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Personalize your shopping experience and recommend products.
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Send marketing emails, with your consent, about promotions and new products (you can opt out at any time).
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Improve website functionality through analytics.
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3. Sharing Your Information
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We do not sell, rent, or trade your personal data. We may share your information with:
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Service Providers: Third parties that assist us in processing payments, delivering products, and managing customer service.
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Compliance with Law: We may disclose personal information when required by law or in response to legal requests.
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4. Data Security
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We implement strict security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
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5. Your Rights
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Under data protection laws, you have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate data.
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Request deletion of your personal data where applicable.
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Opt out of marketing communications at any time.
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6. Data Retention
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We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
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7. International Transfers
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As PETTONE operates from the UK, we ensure that any transfer of your data outside the European Economic Area (EEA) complies with applicable data protection laws.
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8. Changes to This Privacy Policy
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We may update this policy from time to time to reflect changes in our practices or legal obligations. Any significant changes will be notified on our website.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
PETTONE
Email: info@pettone.co.uk